Didn’t get what you wanted for the holidays? Need to get rid of what you did get? Or maybe you just are looking to get a great deal on anything? Nancy Conner, the author of eBay: The Missing Manual from Pogue Press and O’Reilly, talks about getting the most out of the online auction service. Tips for both novice and experienced users cover the many types of auctions on eBay, basic and advanced bidding and sales techniques and how to protect yourself when buying and selling. Want to know how to snipe auctions? What all those eBay ratings mean? Nancy covers all this and more.